Tag: GDPR

Privacy Policy

Privacy Policy

PRIVACY

Computerlogy Company Limited, having the registration number of 0205552022384 and having the registered office at 64/3 Mu 1, Soi Wat Wang Hin, Surasak Sub-district, Si Racha, Chonburi 20110, Thailand (the “Company“) is the owner and the developer of SocialEnable, the social media management solution (the “SocialEnable”). By signing up and registering to be the user to use the service of SocialEnable (“User”), the User acknowledges and understands that the Company would need to process the personally identifiable information (the “PII“) of such particular User. Thus, the Company announces this Privacy Policy to notify the User of the rights and obligations as well as the conditions for the collection, use, process and disclosure of the User’s PII.

This Privacy Policy describes how the User’s information is collected, used and shared when the User is using SocialEnable.

This Privacy Policy is only applicable to the use of SocialEnable and shall not apply to the PII process undertaken by other application or website developed and operated by any other third-party that the Company does not have any control over (the “Third Party“) that being displayed or connected to SocialEnable. The User understands and agrees that the User shall study and agree on the privacy policy announced by those Third Party that is separated from this Privacy Policy.

If the User does not accept this Privacy Policy and any amendment thereof, the Company reserves the rights to refrain from providing any services to those Users since the processing of the PII defined hereunder are critical for the provisions of SocialEnable services by the Company to the User. By continuing to use SocialEnable, the relevant User shall be deemed to always accept and agree to the Privacy Policy.

The Company may amend or revise this Privacy Policy at any time to assure the compliance with the relevant laws and regulations and to assure the updates in SocialEnable at any time; provided that the Company will communicate the amendments or revisions made on SocialEnable and the amendment or revisions shall become effective once communicating on SocialEnable.

What kinds of PII is being processed? 

In order to perform the required services and features defined on SocialEnable, the Company would need to collect and process the following PII from the User:

  • • Directly Identifiable PII, including without limitation name, age, nationality and date of birth
  • • Contact information, including without limitation, address, phone number, and e-mail address
  • • User’s online identifier, including username and password;
  • • SocialEnable transactional data, including without limitation username, password, transaction number and history that the User transact on SocialEnable, including the gathered preference and interest from SocialEnable transactional behaviour;
  • • Technical PII, including without limitation the IP address number, SocialEnable usage, setting, and web browser connection that has been connected to SocialEnable;
  • • Content, communications and other information the User provides using SocialEnable, including when the User signs up for an account, create or share content, and message or communicate with others. This can include information in or about the content the User provides (such as metadata), such as the location of a photo or the date a file was created;
  • • Content, communications and information that other people provide when they use SocialEnable. This can include information about the User, such as when they share or comment on a photo or the content of the User, send a message to the User, or upload, sync or import the User’s contact information; and
  • • All communications with other users of SocialEnable and with the Company;

 

How SocialEnable is processing the User’s PII?

  • • The Company would need to collect, restore and use the PII of the User in order to perform any services or function the specific features of SocialEnable as defined under the Terms of Service, including without limitation (i) to verify the identity and eligibility of the User; (ii) to monitor the transaction undertaken on SocialEnable executed by the User; (iii) to contact the relevant User; and (iv) to display the relevant PII on SocialEnable interface in accordance with the scope of services provided under the Terms of User / Terms of Services;
  • • The Company would need to collect and analyze the PII of the User in order to assess the User’s interest with an aim to provide customized and personalized privileges or service that would meet your interest and preference and to improve our customer’s experience with each relevant User;
  • • The Company would need to collect and restore the User’s PII in order to assure the appropriate after-sale service provided by the Company in various forms, including the satisfaction survey or the support and complaint redress function;
  • • The User would need to collect and restore the User’s PII as obliged under the applicable laws and regulations, for instance, for the withholding tax payment purpose.

The Company represent that the SocialEnable does not adopt the automated function of PII processing regarding individual decision making, including profiling.

The Company would need to collect and store the PII of each relevant User for the defined purposes for as long as the User is still the registered User on SocialEnable, except the relevant laws and regulations defined otherwise. The storage of the PII after the User termination would be necessary for the legitimate interest of the Company in the legal proceedings that the Company may have against the relevant User.

Disclosure of the PII

In order to assure the performance of SocialEnable as committed, the Company may need to disclose the User’s PII in the following circumstances:

  • • To disclose the User’s PII to the outsourced service providers engaged in the performing direct service to SocialEnable, including without limitation the advisors and auditors as well as the logistic service provider; provided that the Company shall only disclose the User’s PII to the relevant recipient strictly on the need to know basis in strict compliance with the defined objectives for PII process defined;
  • • To disclose the User’s PII in the usage of the storage service on cloud, including Google Cloud Platform;
  • • To disclose the User’ PII to the third party in the legal proceedings to protect the Company’s legitimate rights or to detect and prevent any fraud on SocialEnable; provided that such disclosure shall be done on the limited and specific purposes as defined.
  • • In case that the Company is obliged under the applicable laws, court judgment or administrative order to disclose any PII of any particular users, the Company would need to do so only on the necessary basis.

Representation on the Privacy Security

The Company represents and guarantees that the Company shall use the most appropriate security measures to prevent the unauthorized access, amendment or disclosure of the PII in any form or in any circumstance by either internal or external persons, including without limitation encryption and system testing; and the Company commits to review those measures on the regular basis with the strong commitment to use the best industrial practice and to be in strict compliance with the applicable laws.

Data Subject Rights

The Company acknowledges and accepts the User’s rights as the data subject over their PII as defined under the applicable laws that include the following rights:

  • • Right to withdraw consent: Users can withdraw their consent and request the processors to stop collecting their personal data.
  • • Right of Access: Users can submit data access requests, which oblige processors to provide a copy of any personal data they hold regarding data subjects. This includes a request for a disclosure of platforms and methods in which the processors collected the data from.
  • • Right of Rectification: Users can request an update on inaccurate or incomplete personal data.
  • • Right to Erasure: Users can request that the service provider erase their data in certain circumstances, such as when the data is no longer necessary, the data was unlawfully processed or is no longer meeting the lawful ground for which it was collected. This includes the instance where the individual withdraws consent.
  • • Right to Restriction of Processing: Users can request the service provider to limit the way their personal data is used.
  • • Right to Data Portability: Users are permitted to obtain and reuse their personal data for their own purposes across different services. 
  • • Right to be informed: Users have the right to be notified about the collection of their personal data such as storage periods and purposes.
  • • Right to Object: Users can object to the processing of personal data that is collected on the grounds of legitimate interests or the performance of a task in the interest/exercise of official authority. 
  • • Right not to be subject to automated individual decision-making: significant decision will not be solely based on automated means.

The User can contact the Company in order to make the request to exercise any defined rights through the defined channel without any charge and the Company will consider and notify the User of the Company’s determination within 30 days after the receipt of the User’s valid request.

PRIVACY ANOTHER

YouTube Terms of Service : This summary is designed to help you understand some of the key updates we’ve made to our Terms of Service (Terms). We hope this serves as a useful guide, but please ensure you read the new Terms in full.

Google Privacy Policy : This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Google security : As an administrator for your organization’s G Suite or Cloud Identity service, you can view and manage security settings for a user. For example, you can reset a user’s password, add or remove security keys for multi-factor authentication, and reset user sign-in cookies.

Contact Us

Data Controller

Name:                  Computerlogy Company Limited

Address:                64/3 Mu 1, Soi Wat Wang Hin, Surasak Sub-district, Si Racha, Chonburi 20110, Thailand  

Contact detail:       038-321-100

Email address:       info@computerlogy.com

Website:                      www.computerlogy.com

Facebook:                  https://www.facebook.com/computerlogy.co.ltd/

Instagram:                  https://www.instagram.com/computer.logy/

 

Data Protection Officer

Name:                 Mr. Komson Palawat

Address:                 64/3 Mu 1, Soi Wat Wang Hin, Surasak Sub-district, Si Racha, Chonburi 20110, Thailand  

Contact detail:       038-321-100

Email address:       info@computerlogy.com



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Terms of service

Privacy Policy

DESCRIPTION OF SERVICE

SocialEnable currently provides users with the trend on Social Media a.k.a Facebook. You understand and agree that the Service is provided “AS-IS” and that SocialEnable assumes no responsibility for the collecting, storing, deleting, combining and disclosing information.

In order to use the Service, you must obtain access to the World Wide Web, either directly or through devices that access web-based content. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.

  • – SocialEnable are not affiliated and have nothing related with Facebook Inc.
  • – SocialEnable reserves the full authority to select Pages and Categories and has the right to delete inappropriate Pages showing consequence without cause or notice to Facebook Page owner.
  • – SocialEnable does not guarantee collecting and sorting into the correct category for every post of pages.
  • – Every displayed post from each Facebook page does not belong to the SocialEnable’s ownership. SocialEnable takes no reasonability and assumes no liability for any post that each Facebook page posts.
  • – SocialEnable may contain links to third-party websites, advertisers, services, special offers, or other event or activities that are not owned or controlled by SocialEnable. We do not endorse or assume any responsibility for any such third-party sites, information, material, products or services. If you access any third party website, service or content from SocialEnable, you do so at your own risk and you agree that SocialEnable will have no liability arising from your use of or access to any third-party website, service, or content.

COMMERCIAL USE

Unless otherwise expressly authorized by SocialEnable, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Services, use of the Services or access to the Services. Unless otherwise expressly agreed by SocialEnable, the Services are for your personal use.

In the performance of SocialEnable function under this Terms of Service, SocialEnable will require to collect, store, use and the Personal Identifiable Information of the relevant User. For your information about SocialEnable Privacy Policy, please read our Privacy Policy at https://socialenable.com/privacy-policy This policy explains how SocialEnable treat your personal identifiable information and protects your privacy when you use SocialEnable.

 

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SocialEnable and The General Data Protection Regulation(GDPR)

GDPR

The General Data Protection Regulation (GDPR), which apply and effective on May 25, 2018 and affects all of businesses that are based in the EU and those that process personal data from individuals based in the EU. These European data protection laws have the main ideas as following

  1. 1) This Regulation lays down rules relating to the protection of natural persons with regard to the processing of personal data and rules relating to the free movement of personal data.
  2. 2) This Regulation protects fundamental rights and freedoms of natural persons and in particular their right to the protection of personal data.
  3. 3) The free movement of personal data within the Union shall be neither restricted nor prohibited for reasons connected with the protection of natural persons with regard to the processing of personal data.

SocialEnable takes data protection and privacy seriously, we understands that data protection is important to its users. We will ensure that SocialEnable and its services across the Computerlogy companies align with GDPR.

What is the GDPR?

The GDPR (General Data Protection Regulation) is a new European data protection law which sets out various requirements that became effective on May 25, 2018. It replaces the existing data protection regime for the EU under Directive 95/46/EC, and is intended to harmonise data protection laws throughout the EU by applying a single data protection law that is binding throughout all Member States. Countries outside of the EU, including countries in Asia, are also implementing laws that align with the GDPR.

Our Commitment: SocialEnable are fully GDPR compliant prior to the regulation’s effective date. Also, we ensure that product features will have greater personal data control and privacy.

Does the GDPR affect you?

The GDPR applies to all companies that process the “personal data” of EU-based residents, this indicate that most of international companies need to be ready when GDPR comes into effect since they may handle personal data of individuals from the EU. If you or your organization stores and processes personal data in connection to services or goods offered in EU, then the laws applies to you as well.

What has SocialEnable done to prepare for the GDPR?

We concerned rights to privacy for our customers (and their customers) and relise that international law and regulations are very important thing to comply. Here is a list of action that we prepare for comply to GDPR

  • – We research and review the areas of our product (SocialEnable and other related products) impacted by GDPR
  • – Communicate the important of the GDPR to our employee and
  • – Rewrite our data privacy policy – Develop a requirements and resolution that indicate the product’s features alignment to GDPR
  • – Perform the improvements to our product based on the requirements
  • – Verification and validation all our changes to compliance with GDPR
  • – Communicate of our full compliance

What does SocialEnable customers need to do?

There are two type for our customers that you might need to do depending on your type and situation. Below are the impactful changes that might affect you as a result of using SocialEnable:

  • As a company use SocialEnable to serve it customers:

If you are in the European Union you’ll likely want to sign a Data Processing Agreement(DPA) with SocialEnble. You can digitally sign a copy of the Data Processing Agreement(DPA) by sending us an email at info@computerlogy.com . We will countersign it and provide you with a fully executed downloadable copy via email within 10 business days.

  • Company use SocialEnable for internal purpose:

Make sure your Terms of Service or Privacy Policy properly communicate to your users how you are using SocialEnable (and any other similar services) on your website or app. This requirement has always been part of SocialEnable’s terms of Service, but the GDPR can heavily penalize you if you’ve not done this clearly. We recommend you ensure your policies are up to date and clear to your readers.

socialenable logo

Privacy & Term

Privacy Policy

DESCRIPTION OF SERVICE

SocialEnable currently provides users with the trend on Social Media a.k.a Facebook. You understand and agree that the Service is provided “AS-IS” and that SocialEnable assumes no responsibility for the collecting, storing, deleting, combining and disclosing information.

In order to use the Service, you must obtain access to the World Wide Web, either directly or through devices that access web-based content. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.

  • – SocialEnable are not affiliated and have nothing related with Facebook Inc.
  • – SocialEnable reserves the full authority to select Pages and Categories and has the right to delete inappropriate Pages showing consequence without cause or notice to Facebook Page owner.
  • – SocialEnable does not guarantee collecting and sorting into the correct category for every post of pages.
  • – Every displayed post from each Facebook page does not belong to the SocialEnable’s ownership. SocialEnable takes no reasonability and assumes no liability for any post that each Facebook page posts.
  • – SocialEnable may contain links to third-party websites, advertisers, services, special offers, or other event or activities that are not owned or controlled by SocialEnable. We do not endorse or assume any responsibility for any such third-party sites, information, material, products or services. If you access any third party website, service or content from SocialEnable, you do so at your own risk and you agree that SocialEnable will have no liability arising from your use of or access to any third-party website, service, or content.

COMMERCIAL USE

Unless otherwise expressly authorized by SocialEnable, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Services, use of the Services or access to the Services. Unless otherwise expressly agreed by SocialEnable, the Services are for your personal use.

PRIVACY

SocialEnable uses the Personal Information you provide in a manner that is consistent with this Privacy Policy. We will use your Personal Information in order to provide you with access to and use of our Services, to help us improve the content and functionality of the Services and to better understand our users. If you contact us by email or opt-in through the Services, We may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us to respond to you. In addition, we may use your contact information to market to you, and provide you with information about our products and services. If you decide at any time that you no longer wish to receive such marketing information or communications from us, please follow unsubscribe instructions provided in any of the communications.

We do not sell, trade or transfer to outside parties your personally identifiable information but cannot guarantee or warrant the security of any data from hacking.

WHAT INFORMATION DO WE COLLECT?

We collect information about you as reasonably necessary for the following activities:

Using our Services

We collect the following information when you use our Services:

Account information:

  • • Your contact and profile information including your name, email address and company name; your preferences such as language, time zone, and the types of communication you would like to receive from us; and image (if you choose to provide this)

Content:

  • • Your social profile information for Social Networks you choose to connect to the Services. For example, your Facebook profile information may include your Facebook username and profile image.
  • • Your messages, posts, comments, images, advertising, and other material you curate on and upload to the Services; and information that is collected from the Social Networks that you choose to connect to and which is displayed on our Services.
  • • Content that you may send and receive through Social Networks may contain personal information that SocialEnable does not directly collect or process. This may include information such as: names, photos, age, gender, geographic location, opinions, preferences, and phone numbers.
  • • A specific location such as an address, a city, or a place (for example, a restaurant) if you choose to share this information.

Logs, usage and support data:

  • • Log data, which may include your IP address, the address of the web page you visited before using the Services, your browser type and settings, your device information (such as make, model, and OS), the date and time when you used the Services, information about your browser configuration, language preferences, unique identifiers, and cookies.
  • • Usage data and analytics, which may include the frequency of login, and the different types of activity undertaken by users.
  • • General Location information, such as IP address and the region in which you are located when you are logging in and using the Services.
  • • Customer support questions, issues, and general feedback that you choose to provide.

HOW DO WE USE YOUR INFORMATION?

We use your information for the purposes described below:

Providing and securing our service

  • • We need to identify and authenticate our users to ensure, for example, that only those authorized users are able to use the Services for their organization, and to make changes to their accounts.
  • • We use your contact information and information related to your request to respond to your inquiries, manage our contract with you, respond to your questions and requests, and send you updates and information about the Services.
  • • We use logging and other data such as general location information—for example, the IP address of your browser or device, to help us manage the performance, security and compliance of the Services. 

Improving our websites and applications

We use information about you to help us understand usage patterns and other activities on our websites and applications so that we can diagnose problems and make improvements, including enhancing usability and security.

  • Google Analytics

We use Google Analytics. The data it collects helps us see things like how many people visit our site, how many pages they visited and how fast our site loaded. All data collected is completely anonymous, it does not identify you as an individual in any way.

  • WordPress

WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website function. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.

  • SocialEnable and The General Data Protection Regulation(GDPR)

SocialEnable takes data protection and privacy seriously, we understands that data protection is important to its users. We will ensure that SocialEnable and its services across the Computerlogy companies align with GDPR. (Please see our details in The General Data Protection Regulation(GDPR) page)

TRADEMARK INFORMATION

SocialEnable, the SocialEnable logo and SocialEnable product and service names are trademarks of Computerlogy Co., Ltd. Without our prior permission, you agree not to display or use in any manner, the SocialEnable Marks. SocialEnable’s trademarks and trade dress may not be used in connection with any product or service that is not SocialEnable’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SocialEnable. All other trademarks not owned by SocialEnable or its subsidiaries that appear on this site are the property of their respective owners.

COPYRIGHTS AND COPYRIGHT AGENTS

All content included on this site, such as text, graphics, logos, button, icons, images, video clips, audio clips, digital downloads, data compilations, and software, is the property of SocialEnable or its content suppliers and protected by Thailand and international copyright laws. All software used on this site is the property of SocialEnable or its software suppliers and protected by Thailand and international copyright laws.

*If we decide to change our privacy policy, we will post those changes on this page.

PRIVACY ANOTHER

YouTube Terms of Service : This summary is designed to help you understand some of the key updates we’ve made to our Terms of Service (Terms). We hope this serves as a useful guide, but please ensure you read the new Terms in full.

Google Privacy Policy : This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Google security : As an administrator for your organization’s G Suite or Cloud Identity service, you can view and manage security settings for a user. For example, you can reset a user’s password, add or remove security keys for multi-factor authentication, and reset user sign-in cookies.

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